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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Jimenez

July 10, 2026

5  out of  5
rating by Robert Jimenez
"Came into the office to get a quote, and the staff were super friendly! Alexis was super professional & very knowledgeable with helping me get my policies started! Eddie & his team were great! I would recommend them to anyone who’s looking for great SERVICE & great RATES!"
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Robert Hancock

July 9, 2026

5  out of  5
rating by Robert Hancock
"After working with several other insurance carriers on my auto insurance, I ended up at this State Farm office. They were very nice. Made the process very easy & I was happy with the price. Alexis Was very professional, made the experience very smooth. I would recommend calling this office."
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j g

July 9, 2026

5  out of  5
rating by j g
"Unlike other insurance agents, Eddie and his team are always available to answer any questions. Actually get to talk to a live person who is local to Lake Nona and that understands our needs and the amount of growth over the past 20 years in this area. Melissa especially is awesome to speak with. Very knowledgeable, explains everything so that you understand what coverages you have and what the options are. And most appreciative of all, does it with genuine compassion for her policy holders."
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Javier Viscaya

July 8, 2026

5  out of  5
rating by Javier Viscaya
"⭐⭐⭐⭐⭐ Absolutely Outstanding Service!
I recently got my vehicle insurance through Melissa and I couldn’t be happier. From the very first conversation, she was incredibly knowledgeable, patient, and really took the time to find me the best coverage at the right price.
She explained everything clearly, answered all my questions, and made the whole process super easy and stress-free. Thanks to her help, I now have better coverage than before and I’m saving money every month!
If you need vehicle insurance, don’t hesitate — Melissa is the best! She’s professional, friendly, and extremely reliable. I’m already recommending her to all my friends and family.
Thank you so much, Melissa! Highly recommend"
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Jennifer Espinal

July 7, 2026

5  out of  5
rating by Jennifer Espinal
"Excellent service, every single time!! I just moved to Florida and changing all paperwork has been a process but Melissa made the process easy, gave me great discounts and her personality felt like we knew each other for years. I called back to add rental and Hiram was also super friendly, easy to talk to, and made the whole process simple. They both answered all my questions, explained everything clearly, and even kept the conversation fun with their sense of humor. I definitely recommend this office if you're looking for great customer service!"
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Lila Luz Maradiaga Urquia

July 6, 2026

5  out of  5
rating by Lila Luz Maradiaga Urquia
"Melissa Brindle encontró para nosotros una excelente opción de seguros con buenas coberturas y precios justos"
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Hector Medina

July 3, 2026

5  out of  5
rating by Hector Medina
"I have had an outstanding experience with Eddie Cabral's State Farm office. Everyone is always friendly, professional, and quick to respond whenever I have questions or need assistance.
A special thank you to Melissa for taking the time to explain my coverage in a way that was easy to understand and for making sure I had the right protection for my family's needs. They never made me feel rushed and genuinely cared about helping me make informed decisions.
It's hard to find an insurance office that combines excellent customer service with honesty and professionalism, but this team does exactly that. I highly recommend Eddie Cabral State Farm and Melissa to anyone looking for an agent who truly cares about their customers. Thank you for always being there when I need you!"
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Lorber Family

July 1, 2026

5  out of  5
rating by Lorber Family
"I was with David Chong's office since 1987. I was happy for his retirement but questioned what was next for us with State Farm. I stayed on with the office because of my relationship with Maureen, who I had worked with for years. Then one day I called only to learn that she was no longer there. I was devastated and very skeptical of what was our future with State Farm as those were some very big shoes to fill with both David and Maureen now gone. I have to say Eddie Cabral and his staff have not only filled those shoes but exceeded my expectations. I have been working closely with Melissa and she is nothing short of amazing. I love that whenever you call the office someone always answers the phone, no automated system. Melissa goes above and beyond with her customer service. If she does not have an answer she will always go to lengths to find out what is best for the customer and always follow through as she says she will. Her dedication to the customer is 100%. Whenever I call she takes the time to resolve my question as if I'm the priority no matter what else she has going on. I can count on her at a moments notice. When my son was purchasing his leased car and taking it out of state we were in a bind needing to get out of state insurance to finalize the sale. The entire office staff worked as a team to make it happen at that moment to facilitate the transaction. They meet the State Farm slogan, "Like a good neighbor, State Farm is there!""
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Armando Young

June 29, 2026

5  out of  5
rating by Armando Young
"Hiram was a big of a help, he explained everything with patience and that’s a plus, keep the good work!"
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steve kuo

June 25, 2026

5  out of  5
rating by steve kuo
"Ed is the Best Agent hands down in Lake Nona and Central Florida!
Not your typical agent for sure. He will always be there for you if there’s any issues and get it resolved.
On top of that, his assistant Melisaa is great. Anytime you need assistance she will also help no questions ask.
10 star rating
**********"
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Dave WM

June 22, 2026

5  out of  5
rating by Dave WM
"Very helpful Melissa was great to work with."
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Gustavo Curiel

June 19, 2026

5  out of  5
rating by Gustavo Curiel
"Definitivamente; la mejor experiencia que he tenido con State Farm hasta ahora!
Los mejores agentes de seguro con lo que he contratado; me atendieron muy profesionalmente y me hicieron sentir muy cómodo como cliente, contestaron que oras mis preguntas y en definitiva me hicieron sentir como parte de su familia! Se los recomiendo ampliamente, son lo máximo! 👍✅"
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Fabiola Maldonado

June 18, 2026

5  out of  5
rating by Fabiola Maldonado
"Very friendly and helpful staff!! I personally worked with Hiram and he was able to get me better coverage AND reduce my premuim by 50%!!"
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Axel Perez

June 17, 2026

5  out of  5
rating by Axel Perez
"Melissa is fantastic, always so nice, helpful and insightful. Thank you Melissa"
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Kansas Brindle

June 17, 2026

5  out of  5
rating by Kansas Brindle
"I had an outstanding experience working with Melissa at State Farm. She was professional, knowledgeable, and genuinely cared about helping me find the right insurance coverage. Melissa took the time to understand my needs and delivered a policy that not only met them but also came at a great price. I truly appreciate her clear communication and commitment to excellent service. If you’re looking for someone who will go the extra mile and make insurance easy, I highly recommend Melissa!"
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Luis Portuguez

June 17, 2026

5  out of  5
rating by Luis Portuguez
"I had an excellent experience with Eddie Cabral from State Farm. From the moment I arrived, he greeted me with a warm smile and made me feel welcome and comfortable. He took the time to explain different coverage options and showed me clear, personalized quotes that helped me understand how much I could save.

What stood out the most was how he treated me—not just as a customer, but almost like a member of the team or family. Eddie Cabral went above and beyond by walking me through every detail and making sure I fully understood my options before making any decisions. He also introduced me to his staff, and personally introduced me to Melissa Brindle. When I met Ms. Brindle, she handled all of the paperwork and finalized the quotes with professionalism and care.

Thanks to Eddie Cabral, Ms. Melissa Brindle, and the entire team, I am beyond grateful and feel truly blessed. Mr. Cabral and his staff are simply outstanding, and the level of service I received was exceptional from start to finish"
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Kristian Mejia

June 17, 2026

5  out of  5
rating by Kristian Mejia
"“Excellent service! My insurance agent Mely was friendly, responsive, and very helpful throughout the entire process. They made everything easy to understand and helped me get the right coverage at a great price. Highly recommended!”"
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Zoraya Santiago

June 15, 2026

5  out of  5
rating by Zoraya Santiago
"Hiram was very professional and helpful. He was able to find insurance for me that was less that what I was currently paying and with the coverage that I specifically wanted. I will definitely recommend Hiram to friends and family as well."
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LILLY VELEZ

November 14, 2025

5  out of  5
rating by LILLY VELEZ
"Thanks to Alvaro a wonderful specialist. His friendliness, professionalism, and efficiency have made a lasting impression. He addresses every concern we bring with patience and care. In an era when the art of customer service often feels forgotten, the experience with Alvaro is truly refreshing. Thank you."
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Michael Milano

November 11, 2025

5  out of  5
rating by Michael Milano
"Professional, answered all my questions and no pressure ."
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freda mason

November 6, 2025

5  out of  5
rating by freda mason
"Alvaro went above and beyond to help me on my auto insurance. Explained to my understanding. Well done Alvaro."
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Justin Dunn

October 25, 2025

5  out of  5
rating by Justin Dunn
"This was the best experience I have had at an insurance agency. Eddie was a great guy and he was super helpful, along with the rest of the team. I switched over insurance because I needed cheaper coverage and got exactly that. I would recommend that everyone buy insurance from Eddie!"
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kathryn demarest

October 23, 2025

5  out of  5
rating by kathryn demarest
"I spoke with Alvaro and he was able to get me set up with my new insurance policy quickly and easily! He was very kind and helpful!"
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Kimberly Gosa

October 22, 2025

5  out of  5
rating by Kimberly Gosa
"Alvaro was the very polite gentleman that helped me with switching over to State Farm. I was giving a cheaper rate for the same coverage. He was very knowledgeable and so easy to work with. Thank you"
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Jennifer Harris

October 16, 2025

5  out of  5
rating by Jennifer Harris
"Daniel was great and explained everything well. Easy to talk to. I’d recommend!"